Privacy Policy

Enlightened Academics Ltd ("we") respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our academic consultancy and study abroad services.

By using our services or providing your information, you consent to the processing described herein. If you do not agree, please do not provide personal data or use our services.

• • Personal Identification: Name, date of birth, nationality.
• • Contact Details: Address, email address, phone number, WhatsApp.
• • Academic & Professional Background: Qualifications, transcripts, career history.
• • Payment Information: Processed securely via trusted third-party providers (e.g., Stripe, PayPal); we do not store card details.
• • Website Usage Data: IP address, browser type, pages visited, time spent – collected through analytics tools.

We process your personal data for the following purposes:

• • To provide academic consulting, application support, and study abroad guidance.
• • To manage client relationships and deliver agreed-upon services.
• • To process payments and issue invoices securely.
• • To communicate service updates, confirmations, and follow-ups.
• • To comply with legal obligations (e.g., financial reporting, immigration requirements).

We rely on one or more lawful bases under UK GDPR:

• • Consent: When you explicitly agree to specific processing (e.g., marketing communications).
• • Contractual Necessity: To fulfill our obligations under a service agreement with you.
• • Legal Obligation: To meet tax, anti-fraud, visa, or regulatory requirements.
• • Legitimate Interests: For operational efficiency, fraud prevention, and improving our services (always balanced against your rights).

We do not sell, rent, or trade your personal data. We may share it only when necessary:

• • Educational Institutions: Universities or colleges for admissions applications.
• • Visa & Immigration Authorities: As required for student visa processing.
• • Service Partners: Third parties assisting in service delivery (e.g., document translation, accommodation booking).
• • IT & Hosting Providers: Secure cloud storage and technical infrastructure partners.
• • Payment Processors: PCI-compliant platforms that handle transactions (e.g., Stripe).

All processors act under strict data processing agreements and are prohibited from using your data for any other purpose.

We retain your personal data only as long as necessary for:

• • Providing ongoing services and support.
• • Meeting legal, accounting, or reporting obligations (typically up to 6 years).
• • Resolving disputes or enforcing contractual agreements.

Once no longer needed, your data will be securely deleted or anonymized.

We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or misuse:

• • Encryption of data in transit (HTTPS/TLS) and at rest.
• • Secure servers and restricted internal access.
• • Regular system audits and vulnerability assessments.
• • Staff training on data protection best practices.

While no system is completely immune to risk, we maintain high standards of cybersecurity to safeguard your information.

You have the right to:

• • Access: Obtain a copy of your personal data.
• • Rectify: Correct inaccurate or incomplete information.
• • Erase: Request deletion of your data where applicable.
• • Restrict Processing: Limit how we use your data.
• • Data Portability: Receive your data in a structured format.
• • Withdraw Consent: At any time, without affecting prior processing.
• • Object: To processing based on legitimate interests.

To exercise these rights, contact us below. We aim to respond within 30 days.

Our website uses cookies to enhance user experience, including:

• • Session management and login persistence.
• • Analytics (via tools like Google Analytics) to understand traffic patterns.
• • Preference settings and personalized content.

By continuing to browse, you consent to our use of cookies. You can manage preferences via your browser settings, though disabling them may affect functionality.

For questions about this Privacy Policy or to make a data request, please contact:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights have been breached.

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The revised version will be posted on our website with an updated "Last updated" date.

Continued use of our services after changes constitutes acceptance of the updated policy.